Quick Answer
Welcome Pickups is a pre-booked airport transfer service in 130+ cities globally. Founded 2016 Athens. What they offer: 1. Fixed-price transfers from airports to hotels/addresses worldwide. 2. English-speaking drivers. 3. Meet & greet (driver waits at arrivals with sign). 4. All luggage included. 5. Free cancellation up to 24h before. 6. Local tips from drivers (recommended restaurants, neighborhoods). Pricing: €25-80 typical airport-to-centre. Slightly more than taxi but fixed price + meet-greet + English. Vehicle options: Economy (4 people), Family (7 people), Premium/Luxury (Mercedes), Group (vans 10+). Promo codes: NEWPICKUP10 (10% off first booking — usually works). SUMMER15 seasonal. Cities covered: 130+ including all major European capitals + USA + South America + Asia + Australia. Tip: best for non-English-speaking countries (Greece, Turkey, Italy, Spain, Portugal) where taxis don’t speak English. Fixed price = no surprise.
How Welcome Pickups works
- 1. Book online: welcomepickups.com or app.
- 2. Provide flight number: driver tracks flight for arrival changes/delays.
- 3. Driver waits at arrivals: with sign showing your name.
- 4. Drives to hotel/address: 30-90 min depending on traffic.
- 5. Pay online: credit card. NO cash at airport.
- 6. Free cancellation: up to 24h before pickup.
- Meet point: visible from Arrivals lobby. Driver has uniformed shirt + Welcome Pickups sign.
- Luggage: all bags + carry-ons included. No extra fees.
- Child seats: available on request (book ahead).
- Pets: small pets allowed (in carrier).
Welcome Pickups pricing + vehicles
- Economy (4 passengers): €25-50 most cities.
- Family (7 passengers): €35-70.
- Premium (Mercedes E-Class — 4 passengers): €50-100.
- Luxury (Mercedes S-Class): €80-150.
- Van/Minibus (10+ passengers): €70-150.
- Compare to taxi: Welcome Pickups slightly more (€5-15) but FIXED PRICE + English driver + meet-greet.
- Compare to Uber: Welcome Pickups similar/slightly more but reserved + meet-greet + flight tracking.
- Worth it for: non-English-speaking countries (Greece, Turkey, Italy, Spain, Portugal), early-morning flights, large groups, jet-lagged travelers.
Promo codes + savings
- NEWPICKUP10: 10% off first booking. Most reliable.
- SUMMER15: 15% off seasonal (May-September).
- WINTER10: 10% off November-March.
- Group bookings: ask via support for 10+ people group discount.
- Referral program: €5 each for friend signup.
- Round-trip discount: book outbound + return together for 5-10% off.
- Cashback portals: Rakuten, TopCashback offer 1-3%.
- Apply at checkout: “Promo Code” field.
Cities covered + best routes
- Europe: all major capitals — London, Paris, Rome, Madrid, Athens, Vienna, Amsterdam, Berlin, Lisbon, Barcelona, Munich, Copenhagen, Stockholm, Oslo, Helsinki, Dublin, Brussels, Prague, Budapest, Warsaw.
- USA: NYC, Boston, Miami, Chicago, LA, San Francisco, Las Vegas, Washington, Orlando, Atlanta.
- South America: Buenos Aires, São Paulo, Lima, Bogotá, Santiago.
- Asia: Tokyo, Bangkok, Singapore, Hong Kong, Seoul, Bali, Phuket.
- Australia: Sydney, Melbourne, Brisbane, Perth.
- Middle East + Africa: Dubai, Istanbul, Cairo, Cape Town, Marrakech.
- Best routes for service: non-English-speaking destinations + early-morning + late-night flights + groups + families with kids.
Welcome Pickups vs alternatives + tips
- vs Taxi: €5-15 more but fixed price + English + meet-greet + flight tracking + payment online.
- vs Uber: similar price + pre-reserved + meet-greet + flight tracking.
- vs Hoppa: Hoppa = shared shuttle ($20-30 person), Welcome = private ($25-80). Choose Welcome for privacy.
- vs Suntransfers: Suntransfers similar service. Compare prices side-by-side.
- vs Public transit: Welcome 3-5x more but door-to-door + comfort.
- Reviews: 4.5/5 stars typical TrustPilot.
- Customer service: 24/7 chat + email. Phone limited.
- Refund policy: free cancellation up to 24h. Within 24h = partial refund.
- Late arrivals: driver waits 60 min after scheduled arrival (flight tracked).
- Late delivery: compensation policy if driver delays trip.
Frequently Asked Questions
How do Welcome Pickups work?
Pre-book online with flight number. Driver waits at arrivals with name sign (uniform + Welcome Pickups branding). Tracks flight for delays. Fixed price, English-speaking, all luggage included. Free cancellation 24h before.
Welcome Pickups promo code?
NEWPICKUP10 — 10% off first booking. SUMMER15 seasonal 15% (May-Sep). WINTER10 (Nov-Mar). Apply at checkout ‘Promo Code’ field. Round-trip 5-10% off. Cashback portals 1-3% via TopCashback/Rakuten.
Welcome Pickups vs Uber?
Welcome: reserved + meet-greet sign + flight tracking + English driver guaranteed + fixed price. Uber: arrive + open app + match. Welcome better for non-English countries + jet-lagged + groups.
Welcome Pickups cities?
130+ cities. All major European capitals + USA + South America + Asia + Australia + Middle East + Africa. Check at welcomepickups.com if your destination available before booking flight.
Welcome Pickups customer service?
24/7 chat + email. Limited phone. 4.5/5 stars TrustPilot. Refund 100% if 24h+ before. Driver waits 60 min after scheduled flight time. Compensation policy if delays affect your trip.
Welcome Pickups child seat?
Yes — child seats available on request. Book at least 24h ahead so driver brings appropriate seat (infant/booster). Free or small fee (€5-10). Most cities have stock.
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